- At the MUHC
- The Basics
- Patient Safety
- Rights and Recourses
- Communicating
- Decision-Making
- Related Topics
At the MUHC
Browse our Patient Engagement Collection Book List.
This bilingual book collection was created thanks to financial support from the MUHC Central Patients’ Committee. It focuses on various topics related to patient participation, including patient advocacy and rights, patient safety, patient partnering, navigating the health care system, communicating with healthcare practitioners, informed decision-making and health care ethics.
To borrow a book, visit us at the McConnell Patient Resource Centre.
Montreal Children’s Hospital
Office of the Ombudsman — Complaints Commissioner
Patient Education Office
- Patient Safety and Physical Restraint
- Right Patient, Right Care
- Working Together for Patient Safety: Tips for Patients and Families
Patient Partnership Program
- 514-934-1934, extension 71291
- contactpp@muhc.mcgill.ca
Patients’ Committee
- Homepage
- Patient Rights and Responsibilities
- Patient Rights and Responsibilities (brochure) Multilingual Document (English, French, Mohawk, Inuktitut, and Cree)
The Basics
Canadian Foundation for Healthcare Improvement
Canadian Medical Protective Association
Canadian Patient Safety Institute
Health Charities Coalition of Canada
HealthLink BC
Merck Manual — Consumer Version (United States)
National Institute for Children’s Health Quality (United States)
Portail santé mieux-être
University Health Network — Open Lab
University of Rochester Medical Center (United States)
Patient Safety
Alberta Health Services
Canadian Patient Safety Institute
Institute for Healthcare Improvement (United States)
Manitoba Institute for Patient Safety
- Learn to Be Safe (Video)
- Improving Patient Safety: Things to Do (Video)
- Advocate for Someone You Love (Video)
- Communicate: It’s Safe to Ask (Video)
- Medication Card: Know and Show (Video)
Safe Medication Use
Rights and Recourses
Centre d’assistance et d’accompagnement aux plaintes de l’Île de Montréal
Collège des médecins du Québec
Éducaloi
Ordre des infirmières et infirmiers du Québec
- Avant de porter plainte (“Before Filing a Complaint”) (page only available in French)
Ordre des pharmaciens du Québec
- Demande et processus d’enquête (“Request and Investigation Process”) (page only available in French – some forms available in English)
Ordre des psychologues du Québec
- Quand porter plainte? (“When to File a Complaint”) (page only available in French)
- Tout ce qu’il faut savoir sur le processus d’enquête (“What You Need to Know about the Investigation Process”) (page only available in French)
- Formulaire de demande d’enquête (“Investigation Request Form”) (page only available in French)
Patients Canada
Portail santé mieux-être
Regroupement provincial des comités des usagers
Le protecteur du citoyen
Communicating
Agency for Healthcare Research and Quality (United States)
Alberta Health Services — Patient and Family-Centred Care
Canadian Patient Safety Institute
- Questions Are the Answer: Tips and Tools for Talking to Your Healthcare Team
- Ask the Right Questions about Your Medications
- Tips on Ways to Share Your Story
- Tips for Patient Engagement in Patient Safety and Quality Committees
HealthDirect (Australia)
HealthLink BC
- Work Closely With Your Doctor: Learn All You Can From Your Doctor
- Making the Most of Your Appointment
- Working With More Than One Doctor
Heart and Stroke Foundation of Canada
Informed Medical Decisions Foundation (United States)
Institute for Patient- and Family-Centred Care (United States)
- Sharing Your Story: Tips for Patients and Families
- Tips for How to Be an Effective Patient or Family Advisor: A Beginning List
National Institute on Aging (United States)
Santé et services sociaux Québec
U.S. Department of Health and Human Services: Agency for Healthcare Research and Quality
Decision-Making
Choosing Wisely Canada
HealthLink BC
Mayo Clinic
Ottawa Hospital Research Institute
Patient.Info (United Kingdom)
U.S. Department of Health and Human Services: Agency for Healthcare Research and Quality
Related Topics
You may also consult our resources in French or our list of general health sites.
Page Last Updated: September 7, 2021
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